Date of Award
12-1994
Document Type
Thesis
Degree Name
Master of Science
First Advisor
Steven Teal, PhD
Second Advisor
David W. Morgan, PhD
Abstract
This study analyzed the processes performed by the Officer Academic Education Repository at the Air Force Institute of Technology at Wright-Patterson Air Force Base, Ohio. Business Process Re-engineering (BPR) methodology was used to define tile existing processes. IDEFO (Integrated Computer Aided Manufacturing Definition Language) and Activity Based Costing techniques were used to map the flow of activities and to determine the costs for handling one education record. The cost for processing one education record averaged approximately $69.95. Under BPR, the functional expert team evaluates the existing processes to determine which processes are value-added and which are non-value added and generate to-be, or improved process model. The original intentions of this study were to comply with traditional BPR methodologies to develop the to-be model, however this did not occur due to various factors. The thesis team developed the to-be model and received validation from one of the functional team members. Because of the difficulties encountered by the thesis team in developing tile to-be model, tile conclusions presented include a section on lessons learned to assist future BPR efforts.
AFIT Designator
AFIT-GIR-LAR-94D-5
DTIC Accession Number
ADA288902
Recommended Citation
Hutchinson, Connie C. and McCoy, Alison F., "Business Process Re-Engineering Applied to the Air Force Institute of Technology Office of the Registrar, Records Management" (1994). Theses and Dissertations. 6532.
https://scholar.afit.edu/etd/6532
Comments
The authors' respective Vita pages are omitted.
Presented to the Faculty of the Graduate School of Logistics and Acquisition Management of the Air Force Institute of Technology.