Date of Award

3-2003

Document Type

Thesis

Degree Name

Master of Science

Department

Department of Systems Engineering and Management

First Advisor

Michael L. Shelley, PhD

Abstract

The goal of this research is to bring a new, dynamic modeling perspective to organizational information technology (IT) implementation systems (using the Air Force GeoBase initiative as a real-world example) without compromising principles from the research literature. Undesired behavior patterns, from historically poor IT implementation performance, versus desired behavior patterns are incorporated into the model structure. Using a system dynamics approach, multiple simulation runs under various initial conditions and organizational contexts are performed and compared over a short-term versus a long-term period of time. Based on these simulation ruins, various mixes of management interventions, under varying conditions, are recommended to improve IT implementation performance based on manager and organizational goals.

AFIT Designator

AFIT-GEE-ENV-03-08

DTIC Accession Number

ADA413443

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