We use an agent-based simulation methodology to study airline passenger boarding using measures that reflect both the customer experience and airline efficiency perspective. This approach supports exploration of models of actual aircraft used in practice and detailed modeling of passenger dynamics. This paper discusses the modeling approach and a set of experiments comparing several boarding strategies from practical settings as well as the literature.
Journal of Applied Operational Research
Ciarallo, F. W., & Hill, R. R. & Ward, K. K. (2019). An agent based model of passenger boarding for examining commercial aircraft boarding strategies. Journal of Applied Operational Research, 11(1): 2-17.