Date of Award
3-2025
Document Type
Thesis
Degree Name
Master of Science in Logistics and Supply Chain Management
Department
Department of Operational Sciences
First Advisor
Ian M. Slazinink, PhD
Abstract
While research on digital transformation efforts and their challenges are widespread, the introduction and use of digital commercial off-the-shelf (COTS) tools in the Department of Defense (DOD) remains under explored. To investigate this problem, this research focuses on a fledgling digital transformation effort within a division of the Air Force Nuclear Weapons Center. Due to inefficiencies caused by fragmented workflows, management introduced Jira and Confluence, two digital tools known for their broad use in various industries, to the workforce.
AFIT Designator
AFIT-ENS-MS-25-M-199
Recommended Citation
Armstrong, Dara A., "Transforming Defense: A Case Study on Digital COTS Implementation" (2025). Theses and Dissertations. 8217.
https://scholar.afit.edu/etd/8217
Comments
An embargo was observed for posting this work.
Distribution Statement A: Distribution Unlimited. Approved for public release. PA case number: 88ABW-2025-0292