Date of Award

9-1991

Document Type

Thesis

Degree Name

Master of Science

First Advisor

Jacob V. Simons, Jr., PhD

Abstract

This research investigated the data collection environment under the Core Automated Maintenance System (CAMS), a computerized information system used in the Air Force's aircraft maintenance complexes. The research measured maintenance personnel's perception of the nature, extent, and causes of data inaccuracies occurring in the CAMS data collection environment. The nature was differentiated as being either intentional or accidental. Maintenance personnel felt that difficulty in entering information into CAMS accounted for the largest percentage of intentional errors and that insufficient training on CAMS accounted for the largest percentage of accidental errors. A comparison of this research to the results of earlier research, conducted by Capt Thomas Folmar, revealed that the rank of the maintenance personnel had a significant effect on their perception of improvement in data accuracy under the CAMS environment. Also, the maintenance personnel surveyed perceived that lack of training on CAMS was the most significant cause of data errors and suggested that a training program may help to improve the data accuracy. Finally, the evidence in this research suggests that further research be conducted in identifying CAMS training requirements and assessment of the impact of data errors occurring under the CAMS environment.

AFIT Designator

AFIT-GLM-LSM-91S-13

DTIC Accession Number

ADA246876

Comments

The author's Vita page is omitted.

Presented to the Faculty of the School of Systems and Logistics of the Air Force Institute of Technology, Air University, in Partial Fulfillment of the Requirements for the Degree of Master of Science

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