Loy C. Cook

Date of Award

12-1990

Document Type

Thesis

Degree Name

Master of Science

First Advisor

Phillip H. Beard, Major, USAF

Abstract

The purpose of this thesis was to investigate the attitudes and opinions of personnel affected by two office automation systems. Reprographics Automated Management System (RAMS) and Records Information Management System (RIMS). Eight investigative questions were posed: (1) How receptive were information management personnel to the office automation systems (RAMS and RIMS)? (2) Were information management personnel's perception different now from the period prior to installation of the office automation systems? (3) What is the frequency of use for each office automation system? (4) What major factors impede these office automation projects (RAMS/RIMS)? (5) What major factors facilitate these office automation projects (RAMS/RIMS)? (6) How much change did RAMS/RIMS bring into the work environment of the information management personnel? (7) Is there a difference in the receptivity of office automation systems between managers and clerical workers? (8) Are there any perceived additional benefits to the office automation systems? This study found both RAMS and RIMS had a moderate degree of receptivity prior to their implementation.

AFIT Designator

AFIT-GIR-LSM-90D-3

DTIC Accession Number

ADA229731

Comments

The author's Vita page is omitted

Presented to the Faculty of the School of Systems and Logistics of the Air Force Institute of Technology, Air University, in Partial Fulfillment of the Requirements for the Degree of Master of Science

Download

Share

COinS