Date of Award

3-2024

Document Type

Thesis

Degree Name

Master of Science

Department

Department of Systems Engineering and Management

First Advisor

Brent T. Langhals, PhD

Abstract

When achieving technical superiority is a matter a national security, it is critical that the Department of the Air Force (DAF) employs a robust Information Technology Asset Management (ITAM) strategy that maximizes mission effectiveness. Since 2022, the Office of the Chief Information Officer (SAF/CN) has been developing a plan to transform the Air Force’s ITAM strategy, primarily intending to centralize End User Device (EUD) procurement to the DAF level. For this study, a Delphi study was conducted to gather expert opinions on key aspects of SAF/CN’s new ITAM strategy to identify strengths, weaknesses, and implementation challenges. This research provides valuable insights and recommendations to SAF/CN and relevant stakeholders. There were several key findings as a result pf this study. Experts identified advantages and disadvantages that centralized ITAM would likely experience. Overall, experts recommended that the DAF strike a balance between centralized and decentralized approaches to maximize the benefits of each.

AFIT Designator

AFIT-ENV-MS-24-M-108

Comments

A 12-month embargo was observed for posting this work on AFIT Scholar.

Distribution Statement A, Approved for Public Release. PA case number on file.

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