"Measuring the Comparative Performance of USAF Behavioral Health Clinic" by Daniel L. Straw

Date of Award

3-2024

Document Type

Thesis

Degree Name

Master of Science in Logistics and Supply Chain Management

Department

Department of Operational Sciences

First Advisor

William A. Cunningham III, PhD

Abstract

This research examines the operations of behavioral health clinics in Air Force Continental United States facilities, with a focus on operational efficiency and capacity through Data Envelopment Analysis. Most facilities operate near capacity, demonstrating efficient resource usage, but concerns arise with the potential of increased demand. Days-to-care and leakage are identified as major sources of inefficiency, suggesting that addressing these issues can enhance operations and reduce costs. The study also explores the impact of COVID-19 on care delivery.

AFIT Designator

AFIT-ENS-MS-24-M-098

Comments

A 12-month embargo was observed for posting this work on AFIT Scholar.

Distribution Statement A, Approved for Public Release. PA case number on file.

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