Craig R. Lamb

Date of Award

12-1991

Document Type

Thesis

Degree Name

Master of Science

First Advisor

Christopher D. Arnold, Lt Col, USAF

Second Advisor

Ben L. Williams, PhD

Abstract

The objectives of the thesis were to determine whether the methods of Quality Function Deployment (QFD) could be used in the software development environment within the USAF, and whether or not this area should be researched further. The research was limited to the requirements analysis and definition phase. The different areas of study included a brief review of the structured analysis methodology, a detailed review of the QFD models currently being used in the product industries, a review of how QFD fits into the software development cycle, and specific software modifications to the QFD methodology. A review of some applications of software QFD (SQFD) is also performed. A sample problem consisting of an Automated Teller Machine is developed in detail using the SQFD methods identified. A subjective survey was conducted of a small sample of USAF software experts to determine the suitability of SQFD for USAF use based on the sample problem. The results of the thesis show that QFD can be adapted to software development. SQFD also shows potential to save both time and money for the USAF. Consideration must be given to the sample size and nature of the survey when interpreting the results of this research.

AFIT Designator

AFIT-GSS-LSY-91D-8

DTIC Accession Number

ADA246722

Comments

The author's Vita page is omitted.

Presented to the Faculty of the School of Systems and Logistics

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