Date of Award


Document Type


Degree Name

Master of Science

First Advisor

Kim Campbell, PhD


The Integrated Maintenance Information System (IMIS) concept design includes the addition of management tools to access IMIS databases and provide communication capabilities between flightline technicians and supervisors. Armstrong Laboratory has developed a portable maintenance aid for technicians, and sponsored this research to investigate the requirements for a computer based tool for the expediter, The basic hardware and software requirements document for IMIS, the System/Segment Specification (SSS), contains task information that closely corresponds to the expediter job description as defined in Air Combat Command Instruction 21-166. This research compiled a list of information requirements for the expediter from the IMIS SSS and analyzed the resulting information using subjective evaluation and theoretical foundations in linguistics. The results support the notion that the expediter is often an intermediary to maintenance information. The recommendations focused on freeing the expediter to do more important tasks by reengineering the information flow in IMIS, which could result in significant workload reductions for the expediter with proper design of the information processes in an IMIS context.

AFIT Designator


DTIC Accession Number



Presented to the Faculty of the Graduate School of Logistics and Acquisition Management of the Air Force Institute of Technology