Date of Award

3-2001

Document Type

Thesis

Degree Name

Master of Science

Department

Department of Systems Engineering and Management

First Advisor

Michael T. Rehg, PhD

Abstract

This research represents a meta-analysis of 24 empirical studies that explored and identified which organizational factors moderated the relationships between facilitation strategies and change adoption The results indicate two key facilitation strategies, participation and communication that produced significant results. Participation resulted in a positive impact on job satisfaction, organizational commitment, performance, and turnover rates, while communication resulted in a positive impact on job satisfaction, organizational commitment, change adoption, and intent to remain. Contrary to many research studies, participation strategy was a non-significant moderator for change adoption. The identified strategies and outcomes were then analyzed for potential moderators. Due to the lack of correlation data, only 10 of 40 potential moderators were analyzed. Four of the 10 moderators only bad two correlations, which was the minimum number required for analysis. As a result, all 10 moderators analyzed resulted in a non-significant impact on the outcomes, making the moderator analysis questionable.

AFIT Designator

AFIT-GEE-ENV-01M-24

DTIC Accession Number

ADA390883

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