Date of Award

3-9-2004

Document Type

Thesis

Degree Name

Master of Science

Department

Department of Systems Engineering and Management

First Advisor

Rita A. Jordan, PhD

Abstract

The goal of this research is to suggest a framework for developing measures of success for corporate level Air Force acquisition initiatives. Because this research is exploratory, it focuses on only one initiative: the 2002 Lighting Bolt initiative Focus on results, not process. A qualitative method approach was used to suggest a four part framework. Through the review of literature, common steps for creating metrics were established and recurrent characteristics of good metrics were identified. Then interviews were conducted with acquisition practitioners who have experience with the initiative. Finally, those three parts were applied to the initiative as a case study and metrics suggested as a result. This study gives Air Force leaders clear, implementable metrics that can be used as measures of success for the initiative, and provides recommendations to improve this initiative s performance and that of future corporate Air Force acquisition initiatives. This study also gives leaders insight into whether or not this initiative and others like it are an appropriate and effective way to drive the changes they are meant to bring about. Finally, from a broader perspective, the framework used in this study can be used to develop metrics for other corporate level initiatives.

AFIT Designator

AFIT-GAQ-ENV-04M-09

DTIC Accession Number

ADA422927

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