Date of Award

3-9-2006

Document Type

Thesis

Degree Name

Master of Science

Department

Department of Systems Engineering and Management

First Advisor

Summer E. Bartczak, PhD

Abstract

The ability of Colonels, Generals, and Chiefs to effectively manage their personal knowledge may lead to better decisions; however, the Air Force does not have an understanding of how these high performance leaders manage their personal knowledge. This research used a multiple-case study methodology to explore how USAF leaders manage their personal knowledge when making routine and novel decisions. Viewing personal knowledge management as it related to sociotechnical theory provided the basis to determine how the need to accomplish the tasks associated with personal knowledge management impacted the people, technology, organizational structure, and the tasks associated with managing personal knowledge. It was found that high performance leaders use people and technology in varying degrees to manage their personal knowledge when making routine and novel decisions. The need to manage personal knowledge has also affected personal knowledge management tasks and the organizational structure when making both routine and novel decisions.

AFIT Designator

AFIT-GIR-ENV-06M-07

DTIC Accession Number

ADA446350

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