Date of Award

3-18-2009

Document Type

Thesis

Degree Name

Master of Science

Department

Department of Operational Sciences

First Advisor

Jeffrey A. Ogden, PhD

Abstract

All organizations face the continuous challenge of a dynamic and ever-changing operations environment. They must adapt to new paradigms quickly or end up on the road to obsolescence. Never has this been truer for the U.S. Air Force than in the 21st century. The logistics organization of the Air Force supports a worldwide, 24/7 operation, executing the national directive of US Policy. Past logistics operation policies have now been proven to no longer be sufficient to meet the needs of the war-fighter. Shrinking budgets, aging equipment, and the austere, disparate operating locations demand sweeping changes in how the logistic machine operates. The Expeditionary Combat Support System (ECSS) is the Air Force wide Enterprise Resource Planning (ERP) system designed to tackle these very challenges. An ERP implementation endeavor consists of a large number of critical areas that have to be addressed. Management Support, Business Process Reengineering, Strategy and Governance modeling, and Legacy Systems Evaluation and Conversion are just a few of the key areas that need to be managed successfully for effective ERP implementation. This study focuses on one area, Legacy Systems Evaluation and Conversion. This study explores the transition of 28 current Air Force Maintenance metrics into the Oracle ERP software platform. Evaluation of these metrics by operational maintenance managers provides insight into the importance and effectiveness of the current metrics as well as the clarity and potential success for translating the proposed new metrics for the ECSS program.

AFIT Designator

AFIT-GLM-ENS-09-13

DTIC Accession Number

ADA500460

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