Date of Award
Master of Science
Previous research has resulted in the development of instruments to measure organizational effectiveness. This thesis attempts to develop an instrument to measure how effective the organization's metrics are in relation to their organization effectiveness model, specifically, to the Competing Values Model of organization effectiveness developed by Quinn and Rohrbaugh. This should aid managers in determining whether or not they are measuring what they think they are measuring and how effective they are at measuring organizational effectiveness. The instrument developed can help determine the specific aspects of organizational effectiveness which metrics are measuring according to the Competing Values Model.
DTIC Accession Number
Dunks, John J., "Development of a Metric Evaluation Instrument for Use in Measuring Organizational Effectiveness" (1995). Theses and Dissertations. 6268.