Date of Award


Document Type


Degree Name

Master of Science


Strategic planning at an Air Force wing is a team based activity that offers many advantages to the Air Force. But, it is clear there are still questions about how to properly conduct strategic planning to produce the highest quality plans in the most effective and efficient manner. To answer this question, the Air Force created a research project aimed at discovering new methods to improve strategic planning at Air Force wing levels using a computer-mediated communication system. The research project's goal is to apply collaborative processes and technologies, such as Group Support Systems (GSS), to improve the quality of the strategic planning process. This thesis validated the measurement instruments and analyzed the data from one of those studies. The thorough evaluation of the measurement instruments led to validated scales that could be valuable for future use. The analysis shows a significant increase in overall plan quality, and increased participant satisfaction with both the process employed and the product created when the groups used a GSS instead of traditional face-to-face methods. These results lend support to the continued fielding of such systems to support the decision making process for these types of problems.

AFIT Designator


DTIC Accession Number



Presented to the Faculty of the Graduate School of Logistics and Acquisition Management of the Air Force Institute of Technology