Date of Award
Master of Science
Department of Systems Engineering and Management
Michael L. Shelley, PhD
The goal of this research is to bring a new, dynamic modeling perspective to organizational information technology (IT) implementation systems (using the Air Force GeoBase initiative as a real-world example) without compromising principles from the research literature. Undesired behavior patterns, from historically poor IT implementation performance, versus desired behavior patterns are incorporated into the model structure. Using a system dynamics approach, multiple simulation runs under various initial conditions and organizational contexts are performed and compared over a short-term versus a long-term period of time. Based on these simulation ruins, various mixes of management interventions, under varying conditions, are recommended to improve IT implementation performance based on manager and organizational goals.
DTIC Accession Number
Fonnesbeck, Nathan W., "A System Dynamics Approach for Information Technology Implementation and Sustainment" (2003). Theses and Dissertations. 4220.