Date of Award

3-2003

Document Type

Thesis

Degree Name

Master of Science

Department

Department of Systems Engineering and Management

First Advisor

Juan T. Common, PhD

Abstract

The Air Force currently funds projects chartered with studying and developing e-Procurement systems. Through review and analysis of various e-Procurement projects, factors attributing to successful implementation of e-Procurement systems will be deduced and provided as a useful guide for federal agencies initiating e-Procurement projects. By identifying critical success factors this research should: 1) improve preimplementation planning, 2) improve spend decisions, and 3) decrease implementation time by eliminating unnecessary steps. This research utilized the current literature to identify specific factors important in the e-Procurement implementation process. Once the factors were determined, a survey was developed to measure the factors in organizations with an e-Procurement system. All fifty state governments were contacted to determine if they had implemented e-Procurement systems and, if they responded affirmatively, were surveyed regarding what they have identified as the factors most instrumental in their e-Procurement implementation. The survey looked specifically at six key areas of e-Procurement implementation: 1) technology, 2) management, 3) processes, 4) suppliers, 5) budget, and 6) benefits. Each organization's tangible and intangible benefits were assessed to further substantiate the value organizations should be getting from e-Procurement.

AFIT Designator

AFIT-GAQ-ENV-03-02

DTIC Accession Number

ADA415130

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