Date of Award
Master of Science
Department of Systems Engineering and Management
Summer E. Bartczak, PhD
The ability of Colonels, Generals, and Chiefs to effectively manage their personal knowledge may lead to better decisions; however, the Air Force does not have an understanding of how these high performance leaders manage their personal knowledge. This research used a multiple-case study methodology to explore how USAF leaders manage their personal knowledge when making routine and novel decisions. Viewing personal knowledge management as it related to sociotechnical theory provided the basis to determine how the need to accomplish the tasks associated with personal knowledge management impacted the people, technology, organizational structure, and the tasks associated with managing personal knowledge. It was found that high performance leaders use people and technology in varying degrees to manage their personal knowledge when making routine and novel decisions. The need to manage personal knowledge has also affected personal knowledge management tasks and the organizational structure when making both routine and novel decisions.
DTIC Accession Number
Ivey, Kenneth M., "High Performance Individuals and How They Manage Their Personal Knowledge for Decision-Making: An Exploratory Study of US Air Force Leaders" (2006). Theses and Dissertations. 3407.