Date of Award
Master of Science
Department of Systems Engineering and Management
Jason M. Turner, PhD
The purpose of this study is to support the Air Force's goal of improving team performance by bringing visibility to several overlapping areas of study where little comprehensive research has been conducted. Specifically, an officer's ability to successfully complete his or her mission has been complicated in recent years by the emergence of new communication technologies. For example, communication networks now make it possible for pilots to fly Unmanned Arial Vehicles (UAVs) who sit on one continent while the aircraft and mission planners are on another and, although they may not see each other, their physical separation does not negate the need for effective team performance. It is important organizations have a clear understanding of the impact that communication technologies have on team and individual behaviors. Knowing these effects may mean the difference between successfully completing a mission or not.
DTIC Accession Number
Zamora, Edgard I., "High Performing Teams: The Moderating Effects of Communication Channels" (2008). Theses and Dissertations. 2868.