Date of Award
Master of Science in Logistics and Supply Chain Management
Department of Operational Sciences
Matthew A. Douglas, PhD.
Resistance to change is a phenomenon that affects organizations almost universally. All organizations large and small are continuously challenged to adjust, evolve and innovate to gain or maintain competitive advantage and mission effectiveness. Alarmingly high failure rates are reported: 30-70% of change initiatives falling short of their prescribed intent or never attain the desired results. This research investigates how bureaucratic governmental organizations can address this truth, and how leadership can cultivate a flexible, agile culture that is more adaptable to the demands of constant change. This study uses case study methodology and qualitative research methods aid in the understanding of the nuances within the organizational culture of one such organization.
DTIC Accession Number
McLane, Michael P., "Cultivating Agile Organizational Culture: Addressing Resistance to Change in Bureaucratic Government Organizations" (2018). Theses and Dissertations. 1852.