Date of Award

12-1991

Document Type

Thesis

Degree Name

Master of Science

Abstract

The purpose of the study was to determine what software support cost data and software support cost-related data should and can be collected by the Air Force. In addition, the study was to determine how the subject data should be collected. The collection of this data is necessary in order to measure the accuracy and calibration requirements of the software support cost models used by the Air Force. The study found there was no standard set of data items, and no standard procedures in place for the collection of this data. In most cases data were available or easily accessible, but the data had not been requested, therefore, it was not collected. A few organizations were collecting data, but mainly for the purpose of reporting to their superiors. Data were obtained by reviewing the Air Force 'preferred' software support cost models and through semi-structured telephone interviews with individuals knowledgeable in the area. Recommendations to improve the data collection effort were provided. Among the recommendations was the use of a standard data set and standard collection procedures. The study includes a proposed data collection form containing all items suggested for inclusion in the standard data set.

AFIT Designator

AFIT-GSS-LSY-91D-1

DTIC Accession Number

ADA246659

Comments

The author's Vita page is omitted.

Presented to the Faculty of the School of Systems and Logistics

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