Date of Award

9-1992

Document Type

Thesis

Degree Name

Master of Science

First Advisor

Phillip E. Miller, PhD

Second Advisor

John A. Stibravy, PhD

Abstract

The purpose of this research was to determine what effect automated diagnostic systems will have on the maintenance worker's technological capabilities. Four investigative questions guided the project: 1. What effect has automation of skilled jobs had on workers in the civilian community?; 2. What technological and psychological traits have led to success in past military conflicts?; 3. What types of technological and psychological traits will technicians have who are heavily dependent on diagnostic systems? (For example, to what degree will maintenance technicians be able to improvise when deployed to a combat area?); and, 4. What lessons can Air Force maintenance managers learn from the civilian community and past military experience? The study was conducted by performing a literature review of material from both military operational data and civilian data regarding automation and expert systems. Answers to the research questions were inferred from the collective resources studied. The study found that automation has impacted workers' technological capabilities in the past. Additionally, traits of successful technological workers were identified. Guidance helpful to managers and engineers implementing advanced diagnostics is also provided within the research.

AFIT Designator

AFIT-GLM-LSM-92S-9

DTIC Accession Number

ADA258988

Comments

The authors' Vita pages are omitted.

Presented to the Faculty of the School of Systems and Logistics

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